Support Overview

Key Highlights are as follows:

  • Service: Unico Associates Support Program is unmatched in the industry. Unico Associates has in-house engineers on staff 24 hours a day, 7 days a week. We also maintain capabilities to perform remote diagnostics for any problems reported. Should we be required to simulate field problems, we have an extensive in-house lab where wehave systems up and running to assist our technician troubleshooting.
  • Maintainability: Unico Associates is staffed with engineers who are available on a 24 hour 7 day a week basis. All engineers are fully trained on products to provide design, installation and service of your system. All labor and materials are warranteed. The technology and architecture of the products will allow the systems to service your needs well into the 21st Century.
  • Dedication: Unico Associates employs some of the most dedicated and experienced individuals that put forth every effort to satisfy our customers' needs.
  • Life Cycle: The Systems we install have an excellent ratio of value to dollar purchased. As you will see from the modular architecture of the systems we support, it is relatively easy to grow the systems we choose for our clients to meet future requirements.
  • Training: Unico Associates feels that training is one of the most important aspects we offer our clients.

We are "vendor neutral" regarding the solutions we offer. This means we offer our customers the best solution that fits their needs. In summary, we are committed to our customers' satisfaction.